Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Vantagetravel.com has 265 employees. I have been waiting since last year for refunds totaling $37,416 for two trips I cancelled. Part of HuffPost News. Henry Lewis has a wide variety of experience in thetravel and tourism industry. Liked by Henry Lewis Join now to see all activity Experience Vantage Deluxe World Travel 40 years 4 months Founder Sep 1983 - Present39 years 8 months Boston, MA CEO Jan 1983 - Present40. 301 Route 17 N, Suite 1150, Rutherford, NJ 07070 USA | Telephone:(201) 902-2000, Meet 3 of the Newest Expedition Ships of 2021, When Will the Brightline to Orlando Open? I charge more, but put people in better hotels at better locations., Brothers reach settlement in $10M travel agency, Click to share on Facebook (Opens in new window), Click to share on Twitter (Opens in new window), Click to share on Reddit (Opens in new window), Brothers reach settlement in $10M travel agency loan flap, New pediatric guidelines aim to treat obesity without stigma. Additionally, due to new country-specific travel restrictions, we have postponed Gold of the Nile: Ancient Egyptian Wonders on the Inaugural Cruise of m/s Nebu, Luxury on the Nile: Ancient Egyptian Wonders, Ancient Wonders: Egypt & Nile River Cruise, Incomparable Monuments: Timeless Cruising on the Nile, and Waterways of Southern Africa: A Luxury River Cruise Safari through September 30. The West End House is a recreational facility for inner city kids, helping more than 2000 youth each year. Project Manager at Angeles Contractor Inc. Thank you for your ongoing understanding during this difficult time. Connectingwith key decision-makers? We look forward to seeing you soon. BBB is here to help. Frequently Asked Questions about Henry Lewis, Henry Lewis works for Vantage Deluxe World Travel. Aug 12th, 2006, 09:55 AM #15 Susan33 . Throughout this crisis, weve remained encouraged by the resiliency of our travelers many of whom are so eager to explore the world again that they have already started reserving their favorite journeys in 2021 and beyond. The travelers are submerged into a new and different culture, creating a once in a lifetime experience, while the citizens enjoy sharing their stories and selling their products to the travelers. The company advertises an all-inclusive experience, pledging on its website to handle everything from airline tickets to hotel reservations, transfers and baggage handling, with some bookings costing tens of thousands of dollars. (got a massive brochure today detailing all their ships and offerings for the next year! How to win your consumer dispute using the Elliott Method. Vantage offers high quality yet affordable tours for mature travelers while Grand Circle calls itself a leader in international travel, adventure and discovery for Americans aged 50 and older., Im more of a Hilton and hes more of a Ramada, said Henry Lewis of his brother. Their tours aim to offer group adventures designed to bring their clients one of a kind cultural experiences. Board member. Henry Lewis holds a B.A. Has anyone bought Emergency Assistance Plus? On April 20, 2020 after seeing on-line that the Hurtigruten cruise/dates we were booked on had been cancelled, I called Vantage and spoke to "Tom" who said that he would start the refund process on our behalf, which should take approximately 30 days to process. My American Tourister luggage is defective. Weve listed some considerations below to help you plan. Find accurate personal and work emails for over 250M professionals. I can unsubscribe any time using the unsubscribe link at the end of all emails. Vantage owns a 5-star river cruise ship fleet, representing approximately 5% of the European river cruise market. KoiReader - Unlock Smart Operations, CMO, Co-founder @ Cimitra Software He has developed and delivered training courses on a variety of business topics, including: travel planning, tourism marketing, hotel and lodging management, and e-commerce development. at le-de-France is the compact region immediately surrounding Paris. Check out our directory. Henry Lewis Vantagetravel.com is a Leisure, Travel & Tourism company and has headquarters in Boston, Ma. at Got phone call June 5 offering voucher again. No refunds after May 7 cancel date. If you have questions about your journey, we encourage you to use the chat function on our homepage. Its with a heavy heart that weve made the difficult decision to extend the postponement of all journeys through December 31, 2020. Not the Henry Lewis you were looking for? Find contact details for 700 million professionals. What does that entail? Lets work together to create a safer travel experience for everyone. The Vantage agent encouraged them to buy the company's "Passenger Protection Plan," suggesting that if they bought the insurance and had to cancel their trip, they would receive a refund. More than 700, mostly for trips, We encourage Massachusetts residents having trouble seeking refunds from Vantage to, Despite the controversy, three upcoming trips are still expected to embark as scheduled, according to a, The page, which points to a data security incident as the, cancellation of a 10-day European spring tulips cruise, archived version of the companys website, high-profile case involved Lewis and his brother, Alan Lewis, Vantage has racked up more than 50 one-star reviews, according to the anonymous employee review website GlassDoor. At Vantage, our goal is to provide the ultimate in small-ship luxury experience, said Henry R. Lewis, founder and owner of Vantage, in a press release. Amazon didnt receive my return package. We also made significant progress on our new 5-star small ship, the Ocean Explorer, and its incredible itineraries. In our 36 years, weve prided ourselves on delivering outstanding and unforgettable journeys to our travelers. Founder & CEO at KoiReader Technologies | AIoT for Maritime, Logistics, Transportation, Trade & Supply Chain | Building the "Shopify of Operational Automation" Mike: The problems this company have had are not heresay, they are fact: Please note the direct quote from the BBB I have copied below, and much else, should you care to have a real look/see. However, we ask that youplease do not call Vantage at this time. More importantly, our travelers are resilient. You can alwaysemail us atcustomercare@vantagetravel.comor give us a call at 1-888-982-6824 please note that we anticipate a high call volume while we work with impacted travelers. I requested refund to CC. Known for its European river cruise operations, Vantage Deluxe World Travel has debuted its first seagoing vessel: Ocean Explorer. Let us know how it works out. When Caring Collides: Patricia says the reason her programs, Vantage Cares and Vantage Heroes, have been so successful is because of her husbands support of the programs. Thank you for your interest in Vantage Deluxe World Travel. I'd do some research before deciding on one above the other. The ship features 77 cabins and suites (including some at triple occupancy), and 15 solo staterooms. Such a song and dance. Edward Lewis (left), who took part in the D-Day landings. Henry Lewis became the CEO of Vantage Deluxe World Travel in May of 2016. No longer were they looking to fill unused cabins, but rather reserving clusters of cabins on their ships for special groups they were hosting. Out-of-state consumers are encouraged to file with their state attorney general.. Which Cruise Lines Require COVID-19 Vaccinations? After registering, I can manage my newsletter subscriptions by visiting my Profile Settings page. We are in the same boat for 22,000. Please make no mistake the travel industry will bounce back, as it has numerous times before. Further highlights extend to a low passenger-to-crew ratio, an observation deck, a hot-rock cooking restaurant, an infinity swimming pool and two hot tubs, along with spa facilities, a fitness center and adventure amenities such as wildlife viewing, kayaking and paddleboarding (depending on the itinerary). I am seriously thinking of filing a class action lawsuit against this company. Vantage creates and markets travel programs offering trips exclusively to mature individuals to destinations throughout the globe. How do I get it fixed? This delay in processing our refund has gone on for over 3 months now, and meanwhile they have had the free use of our $28,000 in upfront payments for over a year. Vantage Travel launched in 1983, starting with tours to Australia and New Zealand, according to an. By entering your email and clicking Sign Up, you're agreeing to let us send you customized marketing messages about us and our advertising partners. Thank you! View Henry Lewis' profile on LinkedIn, the world's largest professional community. ******************, Ms. Sonia Mendes, Customer Service Representative. at The number of complaints filed against the company from Massachusetts residents? I feel your pain. Besides the jilted customers who have spoken out recently about the canceled trips, the companys digital footprint is littered with grievances stretching back years. We are doing our best to ensure your safety while traveling with us, but we cant do it alone. If you book with this company you might as well throw your money down the toilet, wrote one user last year. at Vantagetravel.com is a Leisure, Travel & Tourism company and has headquarters in Boston, Ma. Each of their ships features 134-176 passengers, making for intimate and enriching travel experiences in the Netherlands, Portugal, Germany, Greece, France, Asia, Antarctica, Cuba, Croatia, and other highly sought after exciting destinations. The negative press is self evident. Vantage creates and markets travel programs offering trips exclusively to mature individuals to destinations throughout the globe. Making remote or global hires? I think there may be a better value (if higher initial price)GCT spends lots on 'glitzy' brochures, we get several a week, and I am sure they are not free. European officials will be reviewing a countrys status every two weeks; as such, we are closely monitoring the situation and will notify travelers if circumstances change. Ship to Shore: The Vantage Safe Travels Initiative. Our award-winning daily newsletters keep you posted on our random acts of consumer advocacy. But about a year later, Henry Lewis devised a scheme intended to force TBF into selling its shares at a discounted price to a corporation he was operating under, according to a 2011 court ruling. We booked the referenced trip on 25 April 2006! Gemini Research was founded in 2006 and was the first company in the world to invest in a biomedical company. Called them today. We look forward to traveling with you in 2021 and beyond. You may be interested to know that there is lots of negative stuff about GCT on this board and other boards, (frommers.com, cruisecritic, consumeraffairs.com, etc), and they have been evicted from BBB for poor performance. and h****[emailprotected] Now, I learned not to trust anybody. 5.0 . Reveal Our help is free. Sign Up for Our Monthly Cruise Newsletter. Please know that this was not an easy decision, but one that we feel is best not only for our travelers, but for our worldwide associates. While an initial interest payment of $77,778 was repaid on Dec. 5, no other payments have been made, the lawsuit said. Patricia soon learned that she was giving families who had faced similar tragedies the opportunity to rest, bond, and build lifelong relationships with one another through one-of-a-kind travel experiences. All. Many users warn people not to book with the company, describing protracted wait times for refunds for canceled trips and difficult customer service experiences. Search. Cancelled within the 90days and was only supposed to pay $500 pp penalty out of $20,000. All Rights Reserved. I apologize for the inconvenience. It would be better to send it to folks who may be considering a trip with them? Vantage Deluxe World Travel is a Luxury Expedition Ocean Cruising Line with a fleet of ships that are purpose-built for solo travel. Join Date: Jun 2004. Postal Inspection Service, announced Tuesday that the United States has filed suit against. I have emailed all the same people and filed the same complaints as you. A service rep named "Bethlehem" responded to the certified letter . All their brochures have the same style & format. Bulk of payment in February 2020 for Iceland trip. Most of the kids had never experienced travel nor ever even had stepped foot on a plane. Copyright 2023 Northstar Travel Media, LLC. Also, weve just extended our Book with Confidence policy to cover all journeys reserved through February 24, 2021. A number of people who said they used to work there described a toxic work environment. Since so many folks seem to know so much about GCT, and OAT (never mind that they haven't been) can someone tell me frankly how to get OFF their mailing list. The four-page promissory note signed by Alan Lewis on Oct. 22, 2008 says that he will repay the $10 million loan with 7 percent interest on Dec. 29, 2008. Patricia says that her original idea with the program was that occasionally there were empty cabins on some of their cruises, and rather than let them go to waste, there was an opportunity to give the cabins to people who could desperately use a world class vacation. Founded in 1983 as a part of The Vantage Group, Inc., Vantage Deluxe World Travel is a travel/direct marketing company. However, most of their 'excursions' are 'optional' which means that you will spend lots more than you bargained for, and when all added up, it is not very cheap. and discover candidates outside of LinkedIn, Trusted by 400K users from 76% of Fortune 500 companies, Find anyone, anywherewith ContactOut today. With vaccinations now underway, theres much to be optimistic about however, the travel industry is still feeling ripple effects from Covid-19. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. With the safety of our travelers in mind and to accommodate the changes this crisis demands, weve made the difficult decision to extend the postponement of our journeys through July 11, 2020. Boston-based luxury cruise company Vantage Travel made headlines this week for a. Our cruises are sailing, and were ready to welcome you aboard.Click here for a complete update. If you need to flag this entry as abusive. Samting says maybe plus her/his usual anti-GC stuff. She says that her husband, Henry Lewis, runs the day to day business of Vantage Deluxe World Travel, and is no stranger to giving back, and if anything, its because of him that these programs continue to snowball into a big part of their business. Vantage Travel founder and CEO Henry Lewis is no stranger to controversy and has been named as both a plaintiff and a defendant in a number of lawsuits over the years, according to court records. at The owners are brothersas stated on an international travel board. Solo Travel, Family Multigenerational Travel, River Cruises, Small Ship Cruises, Land Adventures, Safaris, Culinary Journeys, We booked a trip with Vantage Travel to ***** and ***** - Air fare and ship. If you havent heard from us yet, you will shortly. Heres how to spot it, How to find the best hotel at the lowest rate, Here it is: The complete guide to summer travel, Take that back: The ultimate guide to a product return, The ultimate guide to getting a repair, replacement or refund for your broken appliance, Cell phone customer service: How to get virtually any problem fixed now. Vantage Travel launched in 1983, starting with tours to Australia and New Zealand, according to an archived version of the companys website. Henry Lewis Chief Executive Officer Vantage Deluxe World Travel 90 Canal Street Boston, MA [protected] Dear Mr. Lewis, Ref: Customer ID: XXXXXXX, Invoice # XXXXXXX, Brazil & the Amazon River Cruise, departure date of the trip 11 Mar 07 (actually 8 Mar 07 with pre-trip extension). Most of the ships are relatively small: The $70 million Ocean Explorer, which debuted in 2021, accommodates about 160 passengers. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com. Stay tuned. To date, Vantage has sent half a million travelers around the world, according to the companys Linkedin profile. Wake up to the day's most important news. Vantage Travel Service Location 90 Canal St Ste 100, Boston, Massachusetts, 02114, United States Description Read More Industry In the case of this weeks cancellation of a 10-day European spring tulips cruise, which begins and ends in Amsterdam, the company blamed a possible ransomware attack. Two other tulips cruises have been abruptly scrapped in the last month: A customer on one said Vantage told her the ship was in drydock for repairs and wouldnt be ready in time for the trip, and a ticketholder on the other said she was told the boat had some damage issues on the river. Another cruise, this one along the Nile River in Egypt, was cancelled because people on the ground were seeing signs of unrest, a customer said. I strongly suspect that Vantage and Grand Circle are related. But I didnt prepay. Verisys Corporation, Branch Manager at Global Transport, Inc Go to the consumer affairs link and type Grand Circle Tours in the search box and you will see tons of complaints. Henry II (French: Henri II; 31 March 1519 - 10 July 1559) was a monarch of the House of Valois who ruled as King of France from 31 March 1547 until his death in 1559. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Read More Business Details and See Alerts, International Association of Better Business Bureaus. Henry Lewis is also affiliation with the American Management Association and the Travel and Tourism Industry Analyst Association. As a matter of policy, BBB does not endorse any product, service or business. at With fluctuating global developments, weve made the difficult decision to extend the postponement of our journeys through September 7. This is the version of our website addressed to speakers of English in the United States. The owner is belligerent and regularly yells and is rude and dismissive to employees, wrote one user in 2018. our ContactOut Chrome extension. He is seeking repayment of the loan plus interest. CALL 1-800-322-6677 Leader in Women's Solo Travel The Solo Traveler Experience FREE Roommate Matching Top Solo Journeys for Women 111 Tips For Women Travelers Third Guest Sails Free Ways to Save Ways to Save FREE Single Supplements Save with SmartPay on 2023, 2024 & 2025 journeys Travel Protection Family & Friends Travel Frequent Travel Rewards This includes a trip scheduled to embark Thursday from Boston to Montreal, a cruise from Greece to Italy on Friday, and a Holland to Switzerland voyage early next month. I was assured by ***** at Vantage Travel on January 13th that the information was sent to their ****************** for payment. At the moment, were hard at work contacting all impacted travelers and rescheduling their journeys. On TripAdvisor, a website where people can leave reviews of companies, Vantage has racked up more than 50 one-star reviews. Can I get a refund for my Marriott Vacation Club Points? At Vantage Deluxe World Travel, Henry Lewis is responsible for all aspects of the travel and leisure industry. Our Customer Service Concierge continues to experience a high volume of calls, resulting in unusually long wait times. Paid balance 2/2020 by CC. at We are currently preparing for our exciting re-entry into travel, and our three journeys of which launch at the end of August: Portugal & Spain: Treasures Along the Golden Douro; Croatia & Culinary Gems of the Adriatic Coast; and our inaugural Ocean Explorer cruise, The Beauty of the British Isles. If your departure is outside of the next 60 days, we ask that you email customercare@vantagetravel.com or, when available, contact us via the chat function on our homepage. Roche. If you have a consumer problem,please contact our team at Elliott Advocacy through this form. Thank you again for your ongoing loyalty to Vantage. Consumer Alert: Beware of travel clubs with "VIP" prices, Quake City Confidential: How we made it through our first earthquake in Christchurch, please contact our team at Elliott Advocacy through this form. I assist company get their valuable information. The office said it has secured more than $1.2 million in refunds for more than 80 customers, We encourage Massachusetts residents having trouble seeking refunds from Vantage to file a complaint with our office online, Attorney General Andrea Campbells office said. Vantage Deluxe World Travel 1.5 68 reviews #178 of 254 Tours & Activities in Boston Multi-day Tours Walking Tours Private Tours Rail Tours Bus Tours Open now 9:00 AM - 6:00 PM Write a review See all photos About Vantage began in 1983 offering tours to Australia and New Zealand. We publish the names and emails of customer service managers. When contacting us, please provide your preferred telephone number, email, and reservation number. Public speaker. Henry R. Lewis Chief Executive Officer Vantage Deluxe Travel "I visited Normandy to honor my father, Cpl. The city is divided into 20 arrondissements, or districts, which spiral clockwise from the city's center. We "return to sender" piles of it, almost every day, have called and written to be excused from their list, but to no avail. at addresses are The Elliott Report is supported by Elliott Advocacy, a nonprofit organization that offers free advice and advocacy for consumers. Sorry, I didn't mean to start all that up again. Check out Elliott Advocacy Today, our free, daily newsletter with links to your favorite commentary, tips and news about consumer advocacy. Please provide this promotion code to your Vantage call center agent. Here at Vantage, we wanted you to know that the health, safety, and security of our travelers and partners around the globe continue to be our first priority. The company took my money! Thank you for entrusting Vantage with your travel dreams. . Should airlines pay for what they've done to us? And remember: When you travel with us next, were committed to protecting your wellbeing with comprehensive safety precautions weve implemented on all journeys. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. For more information on the safety precautions weve implemented on all journeys, visit Ship to Shore: The Vantage Safe Travels Initiative. Godmothers Deirdre Dirkman, vice president of worldwide operations and Patricia Lewis, wife of Vantage Travel founder Henry R. Lewis, christened Ocean Explorer in Boston. And then, after two cycles of these tunes, I got disconnected. "At Vantage, our goal is to provide the ultimate in small-ship luxury experience," said Henry R. Lewis, founder and owner of . Founded by Henry R Lewis in 1983, Vantage Deluxe World Travel has been serving travelers and travel agents for decades with unforgettable experiences at an exceptional value. (we were taken to a gem store and there was a 'shuttle' provided if you wanted to go in to town;otherwise, you were deposited at the 'gem' store). Henry Lewis is Chairman of Vantage Travel and Alan Lewis of GCT. In his professional career, Lewis has experience in managing businesses of all sizes and regional leagues. Told them refund only. Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle. at Todays Vantage song and dance. VTEX, Looking for talents for Branch Director/Sales Manager position($5.000 up) base in HCM, please via cv to [emailprotected] I would be interested. at I have been on several tours that my wife and I thought were terrific, yet people comlained about things. We are currently in the process of reaching out to impacted travelers. Leaders Excellence at Harvard Square, Executive Director - Morgan Stanley Universidad Internacional SEK - Company, Member National Executive Committee at FICCI, Founder & President of Leaders Excellence at Harvard Square Angeles Contractor Inc. In our 36 years as a deluxe travel company, weve planned every journey around memorable destinations and experiences with your health, safety, and security as a priority. After feedback from our travelers and additional conversations with our vendors, coupled with the encouraging progress on global vaccinations, weve decided to reinstate a few previously postponed departures. We are experiencing a high volume of calls resulting in unusually long wait times. You will soon receive an exciting email from Vantage Travel. I filed a claim with Allianz who agreed to pay on the claim and forwarded the money to Vantage Travel for payment (don't ask me why they they did not pay it to me directly). The travelers become part of the experience. well as phone numbers accurately with Chart. And when the world is ready to welcome travelers again, Vantage Deluxe World Travel will be there for you. CS said no refund, bigger credit only. Global Business Roundtable (GBR), Principal Associate at Khaitan & Co He is also proficient in Arabic and has worked extensively in the Middle East. Henry R. Lewis, president of Vantage Deluxe World Travel, filed suit in Suffolk Superior Court last week alleging that his brother, Alan E. Lewis, chairman and CEO of Grand Circle Travel, defaulted on a $10 million loan. In May 2019, my mother and I booked a deluxe Alaskan vacation with (ta && ta.queueForLoad ? Founder in Massachusetts, Extraversion (E), Intuition (N), Thinking (T), Judging (J), There's 74% chance that Henry Lewis is seeking for new opportunities. at janeg: (not you, Mike). Khaitan & Co, IT Consultant / Power Systems servers with IBM i (AS400) Specialist, Ingeniero Informtica Whats the Booking.com refund process? The number of complaints filed against the company from Massachusetts residents? I think Michael is in denial or has an unrevealed vested interest in GCT. If you are one of these travelers, youve likely already received an email from us about your 2020 journey. The page, which points to a data security incident as the cause of the cancellations, asks customers to email vantagetravel.customercare@gmail.com for additional information. What is Henry Lewis's role at Vantage Deluxe World Travel? While we work to restore our call center, we are actively monitoring messages to our temporary email vantagetravel.customercare@gmail.com,Facebook Messenger and Instagram Direct Message and replying by message or telephone as quickly as possible. Preparing Henry profile View Henry's Email & Phone (It's Free) 5 free lookups per month. how many families are there in the world 2020,
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