why does ebay think my item is counterfeit

The sale of a persons image, name, and signature are protected by law and cant be listed on eBay unless the person in question has given their permission. I just lost 900 dollars,because the person that said he was from ebay ,was truly a fraud..2/122, i have been an ebay seller for over 20 years and am being scammed more and more by buyers for so called damaged goods i always pack carefully and send tracked most of the time i believe they just have changed their mind but do not want to pay the return postage or they are looking for a discount so dame the item because they know ebay will refund them and since buyers had the right to leave a negative for buyers to warn other sellers it has become rife, I was going to purchase a car I found a 2006 nissan maxima for 800 they said they would ship it after I sent the pin numbers to as many ebay cards I need to make up 800 they said I would have 5 days to make up my mind if I want to keep the car they sent an invoice with the sellers name and my name Ive never used internet to buy a car I dont know if its a scam. In some cases, the scammer will tell the victim that the former needs access to the latters bank account in order to process a refund. 08:54 AM Than I have gotten some buyers who claim to not have received their orders so I end up having to refund them cause I only have the receipt of the postage and picture I took of their order before shipping and eBay wont cover it when you dont have tracking. If the item is sold for more than $750 the item must have signature delivery proof. We operate independently from our advertising sales team. Also since you have been warned of such you on the list to be checked. Once they have the code, they disappear and make off with your gift card balance. I always get a receipt of postage but buyers dont want to pay for tracking which is from $4.50 on up on a cheaper item and especially when the item costs less than the tracking shipping. Providing a resolution if a buyer reports a problem. Browse eBay. Heres a list of the latest Venmo scams you need to watch out for and how you can keep your money safe. If you think an item might be fraudulent, you can look for clues in the sellers history, feedback, and inventory., Here are some red flags that could indicate a scam listing:. Heres how these common eBay scams typically play out: eBay scammers post popular or hard-to-get items. Heres what to do if someone used your credit card number (without your card!). The buyer gets a good deal and eBay makes a percentage off the sale. We don't allow counterfeit items or unauthorized copies to be listed on eBay. Scammers know theyll have a better chance of scamming you if they can get you on the phone. Examples of counterfeit products include: Activity that doesn't follow eBay policy could result in a range of actions including for example: administratively ending or canceling listings, hiding or demoting all listings from search results, lowering seller rating, buying or selling restrictions, loss of buyer or seller protections, and account suspension. With all of the added benefits, there's really no reason not to shop or at least browse on eBay Authenticate for those high-end luxury items and collectibles you've been nervous about buying online. And because you didnt use an approved payment method, you cant dispute the transaction. Zero money was left over. There was another seller on these boards recently saying the same thing.their 'customer minifigs' were being pulled as being counterfeit. You can purchase syndication rights to this story here. Ebay doesn't decide if something is fake or not. This sounds exactly like the issue Im having! Software, music, movies and other media must be original and not unauthorized copies. eBay . Since the beginning of the coronavirus pandemic, Amir has led Insider Reviews'. Buyer pretended the item/ring was not as listed. It is not a reason to flout the rules and relist. If its not, contact eBay to report that the item doesnt match what was in the listing., Dig deep into a sellers reviews. Items sold using a brand name or a brand logo must be original and made by the brand or manufactured on their behalf. You'll also find many giftable items for the upcoming holiday season. Something went wrong. Never pay for goods outside of eBay or via payment systems through which you cant get a refund or initiate a chargeback. Software, music, movies and other media must be original and not unauthorized copies. Some unscrupulous fraudsters have been known to buy a product on. In the case of handbags or apparel, the seams will be well done with no gaps, puckers, or breaks. She is moving to Chicago to avoid painful memories and she put the car in ebay motors they will contact me.. just give me your full name, email and phone number.She has free shipping as part of the deal. Identity theft and fraud protection for your finances, personal info, and devices. Other signs of an eBay Motors scam include: Related: Avoid These 8 eBay Gift Card Scams At All Costs . (Never let the seller persuade you to move the conversation to an off-site email or messaging platform.). Always do your research on the seller by reviewing their feedback and selling history. Your individual results may vary. But scammers also list fraudulent or fake goods and try to get you to pay full price for them. In some cases, fake customer support reps will try to get you to download software that gives them remote access to your computer. I make listings for new items and then - BAM - a few (not all) are claimed to be fake with no explanation given - except that eBay claims the items I bought ARE FAKE! ebay doesn't allow it, but they cannot check every item so they have the money back guarantee. In the future, please ensure items you list for sale on eBay are authentic. Once the scammer has your money through untraceable means, they will stop communicating with you and will not send the item. Similar to the above scam, a fraudulent seller can place a fake Ebay customer service number on their profile or product page. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. This jitem and countless others go unchallenged. It seems they are suing me in Pennsylvania, but I live in Canada, so I dont think I can even make it to the court date set ( I think in the documents it says Nov 26, but theres a lot of legal terms . Further, any testimonials on this website reflect experiences that are personal to those particular users, and may not necessarily be representative of all users of our products and/or services. Image by Jo Zixuan Zhou The Balance 2020. Artifacts, cultural heritage, and grave-related items, Government, transit, and shipping-related items, Hazardous, restricted, or regulated materials. Most supposedly rare Beanie Babies like "Princess," the purple Princess Dianna bear, are selling for a couple bucks. You can also ask the seller to show you proof of authenticity. There is no way to dispute a transaction once its finalized in this way. But scammers also list fraudulent or fake goods and try to get you to pay full price for them.. Each transaction creates the opportunity for both buyers and sellers to leave public feedback about the experience. You send the item promptly but days later you find that the check bounces, leaving you with nothing. The item you get doesnt match the sellers listing. If you have an item for sale, a potential buyer may contact you and offer to pay over the asking price for it. Limited offer! If you buy them, we get a small share of the revenue from the sale from our commerce partners. Be wary of listings that are up for sale for only a short duration, especially high-value or hard-to-get items that are heavily discounted. It might come as a surprise, but many eBay scams are not targeted at innocent buyers looking for a good deal. Their sandbox, their rules, you only get to play here if you follow those rules (you don't have to agree with them, but you do have to abide by them). Although that's quite a bit more than eBay's standard 10% transaction fee, it's worth it. 60-day money back guarantee is only available for our annual plans purchased through our websites (excludes Amazon) or via our Customer Support team. This is a scam to watch for if you are looking for a highly popular item that is generating a lot of media attention, has a limited release, or is difficult to get elsewhere. You can report an issue with a seller to eBay directly here. https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/. Welcome to the Selling board! In this guide, well explain how the most common eBay scams work, the warning signs to look out for, and what you can do if youve been scammed as an eBay customer. If you see an item that shouldn't be listed on the site, let us know so that we can investigate. Buying products through eBay is usually straightforward, but some scammers work to defraud innocent people who are just trying to get a good deal. Reported twice an item well before the end of the listing, but allowed to continue to the auction end. If a seller urges you to pay off the platform especially through methods that arent reversible or traceable, including wire transfers, gift cards, cryptocurrency, Zelle, or Venmo its almost guaranteed to be a scam. Amir graduated from William Paterson University in 2015 with a degree in journalism and public relations. Other used clothing must follow our policy. Unfortunately, the items are affordable because they are counterfeit, or knock-off replicas. Unfortunately, Mercari and eBay typically side with the buyer from the start and we, sellers must jump through hoops to prove we are in the right. Scan this QR code to download the app now. Related: Change-of-Address Scam: Why Scammers Want Your Address , eBay is full of listings for legitimate high-quality items. If you purchase something on eBay outside of eBay Authenticate and it turns out to be counterfeit, you run the risk of being stuck with that item and not getting your money back, unless you ask eBay to step in and they're able to remedy the situation. The company UV prints or pad prints ink onto Lego pieces to customize them. I have had a few people say they didnt receive their orders when I know I sent out to all of them. Heres how you can request a refund, If scammers have your personal or financial information, monitor your credit report for. It infringes on someone else's copyright It's prohibited for sale on eBay This isn't an exhaustive list - you'll find all the rules about what's allowed on the site in our listing policies. We may have to remove a listing if it violates our policiesor ifthe rights owner asksus to. In fact, it is said that eBay allows you to sell official replicas and not counterfeit items. In this scam, fraudsters take advantage of eBays seller protection program. eBay involves a lot of trust on behalf of the buyer and the seller, but its relatively easy for that trust to be exploited. They readily cooperate with law enforcement. It is their site, their rules. The only difference between your story and mine is instead of a car its a 4 wheeler, and her husband died of a heart attack. I always receive the very general email from eBay hoping to educate me about my fake listings- what a joke. They don't have to explain anything. Get ExactlyWhat YouWant On eBay. My paypal was recently suspended and eBay said they got a court order to do so. How Fake Stuff Ends Up on eBay Altho you state they are authentic, once you are on eBays radar, your account is scrutinized at a closer level. Get help with an item that hasn't arrived 4 min article Return an item for a refund 4 min article Ask eBay to step in and help for buyers 1 min article Check the status of your return or missing item request 2 min article Appeal eBay's decision about a return or missing item for buyers 2 min article Return shipping for buyers 2 min article Get help if you bought as a guest 3 min article Loophole on eBay! More specific details are provided below. This looks like a long list but its important to be very diligent when buying or selling on the eBay platform. Just because you didn't get all of them pulled originally, was not an indicator that only those pulled were in violation. The downside of buying online is that there is no way to verify the authenticity of the goods before you buy them. You should receive a response from eBay within 48 hours, and ultimately receive a refund of the purchase price, plus shipping, if applicable. Never give up passwords, PINs, 2FA codes, or sensitive information (such as your SSN) over the phone. For example, they may ask for cash, bank transfer, check, money order or even gift cards. Anderson Maria is an eBay seller trying to tell me that eBay is trying to contact me through my email to confirm a payment with a gift card in advance to ship n deliver a motorcycle that Im interested in purchasing is this a scam? I like to sell custom printed Lego minifigs from the Minifig Co. (TMC) and eBay has flagged a few of my items as fake. I have multiple people selling my exclusive product for less that I sell it for on Ebay. Immediately. Ummm, you do know eBay is a e-commerce business, right? If youre uncertain about what youll be receiving, contact the seller through eBays messaging system so that your conversation will be documented., Before you try to make a claim, first contact the seller to see if there was an honest mistake.. A reseller is not going to do that.how stupid. Know the value of what youre buying, and dont get blinded by too good to be true deals. Here are 11 ways that eBay shoppers can protect themselves against questionable sellers. Legitimate reps will not ask for this information. However, if you believe that the item you purchased is counterfeit, or doesn't match its listing description you may be covered by eBay Money Back Guarantee . It automatically sorts by recent items first. You can also contact your local post office to try and determine where the package was delivered (and its weight) to gather further evidence for your claim. They cant tell me who reports my listings or even how I can prevent my listings from being reported. A deal that seems too good to be true or includes a sob story as to why the vehicle is being sold.. You will find that the verified authenticity almost always makes it easier to sell your item, rather than listing it yourself or using another avenue of sale. I do not want to break any of eBays rules. Counterfeit goods are not allowed on eBay. Any listing removed was a warning. Are all Louis Vuitton bags made in France? They had reviewed my item and due to certain risk factors had deemed my item to be couterfeit . These items may infringe on someone's copyright or trademark. Do the seams and patterns on the item match up perfectly? That's why we manage our marketplace, working closely with the big name brands and small businesses on our platform. After completing the sale normally, the seller will post the package with the correct address but the wrong name. * Identity Theft Insurance underwritten by insurance company subsidiaries or affiliates of American International Group Inc. These items may infringe on someones copyright or trademark. But is it safe? Luckily I was able to contact the Global center and stop the item from shipping to the buyer. Say hello to Amir at aismael@insider.com or on Instagram, Sign up for Insider Reviews' weekly newsletter for more buying advice and great deals, check if your item is eligible to be sold, Learn more about how our team of experts tests and reviews products at Insider here, Learn more about how we test style and beauty products. Sign up for our newsletter to get honest reviews on top products & services delivered weekly to your inbox. Questions that are covered in the FAQ or can be easily googled will be removed. What anyone else sells is completely irrelevant. The buyer pays quickly, and you send the item without concern. eBay will not assist with a transaction that occurred beyond its purview. They are giving me zero evidence as to why my items are fake. 12-30-2021 Always log in to your account before contacting eBay support. In order for it to work, sellers must provide proof of item delivery. This policy prevents the sale of counterfeit items, which are illegal, and could expose sellers to legal risk. You must have done something completely against the rules in your communication with the seller -- such as feedback extortion -- if this is not the case with your scenario. As a seller and buyer in the U.S., I've witnessed an uptick in fraud attempts as recently as last week. No one can prevent all identity theft or monitor all transactions effectively. Discover all the ways we've got your back. So I get an e-mail from ebay saying two of my items are counterfeit. You can chat with other sellers about anything to do with running a business on eBay, ********************************************************************, Traditional APIs: Orders, resolutions and feedback, eBay APIs: Talk to your fellow developers, RESTful Sell APIs: Account, Inventory, Catalog and Compliance, RESTful Sell APIs: Marketing, Analytics, Metadata, Post Order APIs - Inquiry, Case Management, https://nypost.com/2021/06/04/why-this-chicken-nugget-is-going-for-100000-on-ebay/amp/, New!Create and share custom posts on Facebook, Instagram, Twitter, or Pinterest from your eBay Store, Get organized with the help of business policies, Seller Announcement: Promoted Listings AdvancedBETA now featuring more slots in search, Automatically keep your Promoted Listings Standard campaign competitive with eBays dynamic ad rate, Keep your listings and eBay Store up-to-date, Use the right tools to take your business further, A conversation with eBay General Manager for US Markets, Adam Ireland, Reminder: Spring Seller Check-In is tomorrow, Tune in to part two of our series on listing myths, Check out this weeks podcast episode and learn how to handle angry customers. eBay scams typically follow the same playbook as other online marketplace scams: The good news is that if you know how to shop online safely and spot common scammer techniques, you can avoid falling prey to these scams. Results based on a 2022 mystery shopper consumer study conducted by ath Power Consulting. Items are only covered by the latter. Lego is really protective of their wares and their products. "As with most things, if it's too good to be . As compared to the competition. From there, independent experts authenticate, price, and list your items for sale on eBay Authenticate. The eBay transaction is listed as refused or returned, the seller gets the product back and keeps the payment, too. Unfortunately not everyone who gets caught for selling fake stuff on eBay is . While online marketplaces, such as eBay, Craigslist, and Facebook Marketplace, can be great resources to locate deals or difficult-to-find items, these sites can also attract con artists and scammers., The most devious criminals find ways to avoid eBays buyer protection features and get would-be buyers to send them either money that cant be refunded or sensitive information that can be used for identity theft.. I don't understand your last line - change their name to eGay ? If you signed up for Aura through a free trial, then your membership purchase date will be the date you signed up for your free trial, and you will have 60 days from the date you signed up for your free trial to cancel and request a refund. They suddenly removed specific listings, but not all of them, which surprised me because they all are basically the same thing. The email they sent me is below. In this scheme, fraudsters post fake eBay customer support phone numbers on product listings, profile pages, or on websites that show up in search results. I asked they why they are and they just told be there is a discrepancy in the listing. Ebay doesn't give a shit about counterfeit items if the seller is Chinese and sells thousands of them. I am not really sure what to do about the TMC Minifigs who do not have a trademark, and I am concerned about it because one of my last items to get flagged didnt have a trademark because it was produced 4yrs ago. If the merchandise is fake, report the listing to eBay and let them take action to enforce their policies. A buyer tried to scam me out of a pair of boots, Ebay alerted me that someone purchased my boots, and I was excited, so I checked to see if Ebay sent another alert stating the item was paid, and ship It. It is calculated using the information contained in your Equifax credit file. I know the cheaper sellers are scammers because I do not sell wholesale or at any cheaper price. Ebay does not peruse listings and determine which ones to take down or not to take down. But . Its unfair they side with the buyers all the time. This scam is particularly hard to catch since, on the surface, everyone comes out ahead. . eBays policies and security systems only protect you if the transaction occurs directly on their platform. Unfortunately for you, the item is a replica of the one you sent. Here's the situation. If you've come to terms with never owning your dream watch or designer handbag because of an egregious retail price, eBay Authenticate can make it a feasible reality. I have no idea what their criteria is because they will never disclose it - even to top-rated sellers who have been selling on eBay for years with NO strikes! There is one more scam that I have had to deal with. If you keep up with it, at least 20% of those who saw your ad-posts would try it out. My personal purchases mostly include collectible sneakers and rare BMW car parts, and much of my confidence in buying those things came from my own expertise. Thank you in advance for any helpful comments! We had to remove your listing because it didnt follow ourCounterfeit policy. Disclosure: This post is brought to you by the Insider Reviews team. Related: How To Tell if Someone Is Scamming You Online , Most eBay scams stem from fraudulent listings or misleading sellers. Heres where to find. Ebay isn't going to get into it with any seller as to whether an item is legit or not, so showing them proof of purchase won't help. I have contacted eBay many times over this issue and they leave me in the dark every time. The funny thing is there are lots of sellers selling the same items as me, but none of them get flagged, and they have worse pics or are selling fake Chinese knockoffs of TMC. Here are some of the most common eBay scams for eBay buyers: An eBay money-back guarantee protects buyers from fraudulent sellers, save for some exclusions. I even mentioned a receipt and they didnt care. If you still need help, let us know your problem. A buyer from Europe orders at item and pays for it. An unauthorised reprint of a trading card. The following is a list of items that are not covered, which means the seller can accept payment, fail to send the item, and then you as the buyer have no recourse through the eBay website. Its usually not a good idea to trade with accounts that have bad feedback. All I could do was appeal it. If you do, you will be permanently banned and never be allowed to sell on eBay again. As its a scam, you will never see your money or your items again. You end up owning expensive packaging, without the desired product. The description herein is a summary and intended for informational purposes only and does not include all terms conditions and exclusions of the policies described. It's worth noting that eBay takes a 20% transaction fee when authenticated items are sold. Keep all communications and payments on eBay. There's no chance of spending hundreds or thousands of dollars only to never hear from the seller again or to receive a counterfeit item in return (granted, there are protections for that, but it doesn't make getting scammed any less frustrating). If the shipped item was sold for under $750, delivery notification is adequate proof. Digital content (including NFTs and other intangible goods), Real estate, websites, and businesses for sale, Look for warning signs of a scam such as not receiving a tracking link, or getting tracking information that doesnt work.. I ended up having to give a refund in fear the buyer is going to give me bad feedback.

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why does ebay think my item is counterfeit